We’re Hiring – Client Concierge Associate
As the Client Concierge Associate, you’ll be one of the first points of contact for our brand and work directly hand-in-hand with our founder!
This is an awesome position with room to grow. You’ll be serving as part ‘kick-ass’ Marketing Coordinator and part ‘do-it-all’ Personal Assistant.
You will work to ensure our clients expectations and desires are met in a timely fashion; keeping in mind our core values and what sets Tola apart from other more ‘traditional’ marketing agencies.
Job Description & Responsibilities:
Offer clients and prospects outstanding customer service correspondence via phone, social media and email
Collaborate with the founder to develop and deploy well-timed social campaigns to promote events and new offerings; scheduling posts, engaging with followers
Manage the founders’ calendar and coordinate travel arrangements / client meetings / speaking engagements
Assist in office duties such as expense reporting, scanning, filing, running errands and phone answering
Ideal Client Concierge Associate:
Some college preferred, may be in progress
Must be able to commit to at least flexible 10 hours a week in our Huntersville, NC office (to start!) – may be room for increased hours / advancement / work from home, eventually
Computer-Savvy, proficient in Excel, Word, Outlook and PowerPoint
Design experience preferred (InDesign, Canva, Gravit) and web editing experience a bonus (HTML, CSS, WordPress, SquareSpace)
Proven ability to work with minimal direction, while being resourceful and independent in solving problems
Highly organized and attentive to detail
Ability to multi task and prioritize
Strong “people skills” and excellent communication, both written and verbal
To apply, fill out our application.
Application deadline is January 15th.