We’re Hiring – Client Concierge Associate

As the Client Concierge Associate, you’ll be one of the first points of contact for our brand and work directly hand-in-hand with our founder!

This is an awesome position with room to grow. You’ll be serving as part ‘kick-ass’ Marketing Coordinator and part ‘do-it-all’ Personal Assistant.

You will work to ensure our clients expectations and desires are met in a timely fashion; keeping in mind our core values and what sets Tola apart from other more ‘traditional’ marketing agencies.

Job Description & Responsibilities:

  • Offer clients and prospects outstanding customer service correspondence via phone, social media and email

  • Collaborate with the founder to develop and deploy well-timed social campaigns to promote events and new offerings; scheduling posts, engaging with followers

  • Manage the founders’ calendar and coordinate travel arrangements / client meetings / speaking engagements

  • Assist in office duties such as expense reporting, scanning, filing, running errands and phone answering

Ideal Client Concierge Associate:

  • Some college preferred, may be in progress

  • Must be able to commit to at least flexible 10 hours a week in our Huntersville, NC office (to start!) – may be room for increased hours / advancement / work from home, eventually

  • Computer-Savvy, proficient in Excel, Word, Outlook and PowerPoint

  • Design experience preferred (InDesign, Canva, Gravit) and web editing experience a bonus (HTML, CSS, WordPress, SquareSpace)

  • Proven ability to work with minimal direction, while being resourceful and independent in solving problems

  • Highly organized and attentive to detail

  • Ability to multi task and prioritize

  • Strong “people skills” and excellent communication, both written and verbal

To apply, fill out our application.
Application deadline is January 15th.